Currently, we are solely providing HIPAA-compliant video counseling (i.e., teletherapy) sessions.
In your first session, we will focus on getting to know one another and gaining a greater understanding of your counseling needs. Additional sessions will include various activities and tasks within counseling, and oftentimes this will take place on your own outside of our sessions. Typically, clients will introduce issues or concerns at the beginning of the session that they have been reflecting on since the last appointment. Some sessions will be more goal-focused, while others will center on guiding clients to remain in the present.

The COVID-19 pandemic continues to be prevalent in the Charlotte-Mecklenburg area. The health and safety of our clients and staff are of utmost importance. Therefore, we are diligent in our preventative practices and consider the recommendations of public health and governmental officials. Check our website periodically for updates on when we’ll return to the office.

Our fee schedule is determined by the specialized services provided, as well as our expertise and credentials. The fee for the standard 50-60 minute sessions is $200. The fee for the 90-minute initial intake session is $275.

The frequency of counseling sessions vary depending upon each individual’s personal circumstances. Typically new clients meet weekly for 6-8 weeks and then based on their level of improvement will transition to where sessions decrease to every other week.

Mecklenburg Wellness is an in-network provider solely with Blue Cross Blue Shield (BCBS). All other insurance payors are considered out-of-network.

We accept VISA, MasterCard, Discover, and American Express. HSA/FSA cards are also accepted.
You will be required to keep an active card on file via the secure payment gateway of our client portal for forgotten payments, missed appointments, and related fees.

With a minimum of 24-hours’ notice you may reschedule or cancel your appointment without incurring cancellation fees by calling 704-275-1470 or using the client portal.  Late cancellations that occur with less than 24-hour notice and missed appointments will be charged the full session fee of $200 to the credit card on file.  Please note that insurance cannot be billed for sessions not attended. One (1) late cancellation/missed appointment waiver will be extended per year due to unforeseen circumstances.